Real reviews, shown with care
A reputation built on genuine customer feedback
The Review & Reputation System helps small trade and service businesses collect real customer reviews, display them clearly, and build a reputation that new customers can trust.
It is built and managed by Webfrontly. It can be requested on its own, or used alongside a website or a registry listing.
What it is
This is a practical system for gathering feedback after a job, presenting it in a clear and honest way, and keeping the process simple for both the business and its customers. There are no invented testimonials and no shortcuts: every review shown comes from a real customer, about real work.
How it works
1. Job complete
The work is finished and the customer has received the service.
2. Customer asked for a review
The customer is politely asked to share an honest review of their experience.
3. Review collected
The customer’s own words and rating are collected in one organised place.
4. Review displayed
The review is displayed on the business’s site or registry listing, where new customers can read it.
Job complete → Customer asked for a review → Review collected → Review displayed
Our honesty rules
Reviews are collected, not fabricated. We state this plainly:
- Only real reviews from real customers.
- No fake reviews.
- No invented reviews.
- No bought reviews.
- No fake businesses.
If a review was not written by a genuine customer, it does not belong in this system.
How to request it
To request a Review & Reputation System, send your business name, trade, services, phone, email, and review needs to info@webfrontly.com, or use the intake form below.
Please tell us where you would like reviews to be shown, and how you currently ask customers for feedback, so we can set up a system that fits the way you work.