Webfrontly provides a managed website and funnel subscription service. This is a digital service: there are no physical goods and no shipping, so there are no physical returns and no shipping returns.
Cancellation
You may cancel at any time. There are no extra cancellation fees, because the prepaid last month covers your final period. When you cancel, your subscription remains active for the period already covered by that prepaid last month, and it then ends.
Refunds
There is no refund of months already delivered, except where required by law. The subscription price is $49 per month or $97 per month, depending on your package, with the first and last months paid together at signup ($98 or $194).
Setup fee
Customisation beyond the default template is charged as a one-time setup fee at $0.75 per extra custom field or request, added at checkout to the package price. It is not part of your monthly bill, and it is charged for work done, so it is not refundable once that work has been carried out, except where required by law.
Missed payments, suspension and reinstatement
If a payment is missed, a $5 penalty is added to the following payment. If a second payment is missed, so that two cycles are owed, your site is suspended until it is paid in full. Once the full amount owed is paid, your site can be reinstated.
Domains when a subscription ends
If your site uses a Webfrontly subdomain, the site will go offline if your subscription ends. If you use your own .com domain, that domain is registered in your business name and remains yours, although your site and hosting will go offline if your subscription ends.
Contact us
If you have any questions about cancellations or refunds, please contact us at info@webfrontly.com.