Lead & CRM Pipeline

A service you can request on its own

A simple pipeline for small trade and service businesses, so every enquiry and lead is kept in one place — and none is lost in an inbox.

How an enquiry moves through the pipeline

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1. Enquiry comes in

From your website, registry listing, booking or quote request, or webinar.

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2. Lead recorded

The lead is recorded in one place, with its source and details.

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3. Business follows up

Follow-up is tracked, with follow-up reminders so leads are not forgotten.

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4. Job won / job lost

The outcome is recorded, so no enquiry is left open without a decision.

What it includes

  • Lead recording — enquiries and leads kept in one organised place.
  • Follow-up tracking — a clear view of who still needs a reply.
  • Follow-up reminders — so a lead does not slip through because a day gets busy.
  • Simple status stages: New, Contacted, Quoted, Won, Lost.

This is a simple recording, tracking and follow-up pipeline. It is kept to what a small business can use day to day, without unnecessary complexity.

Who it is for

Small trade and service businesses that receive enquiries from more than one place and want a clear, reliable way to keep track of them, from first enquiry to a won or lost outcome.

How to request it

This service can be requested on its own. You do not need to buy a website or any other package to request it. Send your business name, trade, services, phone, email, and lead and pipeline needs to info@webfrontly.com, or complete the request form below.

Tell us where your enquiries come from now, how you follow them up, and what you would like to keep track of.